My Raw Pet takes pride in delivering fresh, high-quality meals for your furry friends. Due to the perishable nature of our products, we’re unable to accept returns or exchanges. Please select carefully when placing your order to ensure it’s just right for your pet.
If you have any concerns about:
- The quality of the food upon arrival,
- An incorrect delivery, or
- Damaged products,
Please contact us immediately at hello@myrawpet.co.nz within 24 hours of delivery, and we’ll do our best to make it right.
Important:
To maintain the quality and safety of your dog’s meals, please place the food into the freezer immediately upon delivery.